Please review our returns and exchanges policy below.

For all inquiries, please email hello@shopbersama.com

DOMESTIC RETURNS

We hope you love your Bersama pieces, but if something’s not quite right, we’re happy to offer a store credit for change of mind returns.

To be eligible, please get in touch within 7 days of receiving your order.

Please ensure the following requirements are met before initiating a return:

- Item(s) must be unworn, unwashed, and in original packaging

- All tags must be attached and hygiene stickers in tact

Once we’ve received and inspected your item(s), we’ll issue your store credit.

Please note:

- Shipping charges are the responsibility of the customer

- All original shipping fees are non-refundable

If your item arrives faulty or damaged, you are entitled to a replacement. If we’re unable to provide a replacement, you will receive a full refund for the faulty item. Please contact us as soon as it arrives.

 

INTERNATIONAL RETURNS

To be eligible, please get in touch within 7 days of receiving your order.

Please ensure all requirements are met before initiating a return:

- Item(s) must be unworn, unwashed and in original packaging

- All tags must be attached and hygiene stickers in tact

Once we’ve received and inspected the item(s), we’ll issue your store credit.

Please note:

- The original shipping and package protection fees are non-refundable

 

ALL SALE PURCHASES ARE FINAL